Privacy Policy

Who we are

ScrimmageSeeker (the "App") and scrimmageseeker.com are owned and operated by Sport Surge Inc. ("we", "us"). This policy explains what information we collect and how we use it.

Information we collect

• Account information — name, email address, phone number (optional), profile type (coach, player, official, or parent/guardian), and profile details you choose to add such as bio, sports, age group, and photo.
• Birth date — everyone is asked before an account is created. We keep a player's birth date to set their age group each season. For coaches, officials, and parents we keep only the fact that they confirmed their age, not the date.
• SafeSport certificate (coaches, optional) — kept privately and used only to show the SafeSport badge on your profile and teams.
• Location information — addresses you save and, with your permission, your device location, used to show nearby teams, scrimmages, and officials.
• Content — messages, scrimmage requests, availability, and other content you create in the App.
• Device & usage data — basic technical information (device type, app version) used to keep the App working.
• Crash data, diagnostics and anonymized screen recordings of app sessions (text and images masked), not linked to identity — when the App crashes or hits an error, it sends an error report: the error message and stack trace, app version and build, operating system or browser, and device model. In the Android and iOS apps, the report can include a short recording of the screens leading up to the error, and we also record a small random sample of sessions to find bugs. In these recordings, all text and images are masked (blocked out), so they show the layout of the screens and where you tapped, not what you typed or read. Reports and recordings don't include your name, email, phone, location, messages, or account ID, and they aren't used to identify you, for advertising, or for tracking. They go to our own error-tracking server (Sentry, which we host ourselves) and are deleted after 90 days. In the Android and iOS apps, crash reports also go to Google's Firebase Crashlytics crash-reporting service.

How we use it

• To provide the App's core features: matching teams, scheduling scrimmages, messaging, and official assignments.
• To send notifications you've asked for (requests, confirmations, declines). You can adjust notification preferences in the App.
• To maintain safety and integrity of the service, and to comply with law.

What we don't do

• We do not sell your personal information.
• We do not share your precise location with other users — other users see the general area and addresses you explicitly attach to teams or games.

Children

Players under 13 can't create their own accounts. A parent or guardian (18 or older) signs up with their own account and adds their child as a player. Everything we hold about the child (name, birth date, gender, sports, and the teams they play for) comes from that adult, and the parent or guardian uses the App on the child's behalf.

• Children added by a parent are never shown on the Map or in Search. Their profile is visible only to the parent and to coaches whose games the parent has requested for them.
• They have no profile photo, no saved address or location, and no login, email, or phone number of their own. Their notifications go to the parent.
• A parent can review, change, or delete their child's profile at any time from My Kids. Deleting the parent's account deletes their children's profiles too.
• When a child turns 13, the parent is asked once whether to hand the account over. If they agree, the child gets their own login and the parent no longer manages it. Until the child turns 18, the parent still receives a copy of the child's notifications.
• If we learn that a child under 13 created an account themselves, we close it and delete their personal information.

We collect only the information needed to operate the service and do not sell or use minors' information for advertising.

Data retention & deletion

You may request deletion of your account and associated data at any time by emailing support@scrimmageseeker.com. We delete or anonymize the data within 30 days, except where retention is required by law.

Contact

Questions about this policy: support@scrimmageseeker.com
Sport Surge Inc.

We may update this policy from time to time; material changes will be announced in the App or on this page.